Chinese Government, PUT UP OR SHUT UP 
John Hancock

contact details

John Hancock is a big company:

"John Hancock, with its parent Manulife Financial, is the fifth largest life insurer in the world, and the second largest in North America, based on market capitalization as of April 27, 2004. Manulife Financial is a leading Canadian-based financial services group serving millions of customers in 19 countries and territories worldwide." (Taken from an news article on their website)

There is a mail form on John Hancock's contact page, , but there is a warning message, which states: Please note that to protect your privacy we are unable to respond to specific account and policy questions through email. For these questions, please call our Customer Service department at 1-800-695-7389 between 8 a.m. and 6 p.m. (ET) Monday through Friday.

Hoovers online gives the contact details for John Hancock as follows:

You may also want to contact John Hancock's  parent company, Manulife Financial. Please write to one of their management team, details of which can be found at http://www.manulife.com/corporate/corporate2.nsf/Public/management.html,. Their snail mail address in Canada is: 500 King Street North
Waterloo ON
N2J 4C6

Alternatively you could contact Manulife using their contact page.